Reward Point Program FAQ
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at InkDepot.com.au you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at InkDepot.com.au.
The Reward Point Program began on Monday 28 July, 2008 . All purchases made after that date will earn points.
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by InkDepot.com.au.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See refered FAQ for more details.
Currently, for every $1.00 Inc GST spent at InkDepot.com.au you'll earn 1 point for Genuine Cartridges and 2 points for Compatible Cartridges. Each point is currently worth $0.01.
For example: Genuine Product Cost: $100.00 Inc GST
Value of Points Earned: $1.00
Compatible Product Cost: $100.00 Inc GST
Value of Points Earned: $2.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Last updated: Wednesday 04 June, 2008
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at InkDepot.com.au. You may also choose to purchase loyalty products from the Points Rewards. Points will be automatically redeemed against the value of the selected loyalty products in the Points Rewards including covering any applicable taxes and shipping (shipping costs will only be redeemed automatically if the loyalty product is the only product being purchased at that time).
During the checkout process, on the same page that you select a payment method, there will be a checkbox that you need to select in order to redeem points against your purchase. By ticking the box, the maximum number of points required to complete the purchase will be used. Please note, you will still have to select another payment method if there is not enough points in your Shopping Points Account to cover the cost of your purchase or the value of the purchase exceeds the maximum number of points permitted to be redeemed in a single purchase (refer to Reward Points FAQ #7).
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough points in your Shopping Points account to cover the cost of your purchase or the value of your purchase exceeds the maximum number of points permitted to be redeemed in a single purchase (refer to Reward Points FAQ #7).
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 08 May, 2008
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 08 May, 2008
A maximum of 10,000 points ($100.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 05 March, 2015
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Thursday 08 May, 2008
Yes. When calculating the amount of points earned, the taxes are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 25 July, 2008
Yes. When calculating the amount of points earned, all items which have been discounted are included.
Loyalty Products from the Points Rewards will be excluded from the amount of points earned.We strongly advise you to check this page often as we may make changes to this policy.
Last updated Thursday 28 February, 2013
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 30 June, 2008
"Word-of-mouth" advertising is the most powerful form of advertising there is.
Referral Points is based on the idea that we should both benefit from your referrals.
When referred friend place an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code . Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your Points account with 1000 points .
The more first time orders we receive from your referrals, the more reward points you will receive.
Last updated Sunday 22 April, 2012
Points are not awarded for product reviews at present.
Last updated Thursday 05 June, 2008
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Thursday 08 May, 2008
- Shopping Points are only available to registered InkDepot.com.au member's.
- Shopping Points Reward can only be collected and used with online purchases. and are only validated at InkDepot.com.au.
- Points are non-refundable and can't be transferred between member's.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.
Yes, your points will expire after 12 months. However, to ensure you don't forget about them, we will send you an email reminder 11 months after your last order, informing you about the impending expiry of your points. Note: ensure you have selected 'General Newsletter' in your notifications.
