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Genuine vs Compatible / Generic Cartridges

Choosing between a Genuine or Compatible / Generic ink and toner cartridge

Genuine vs Compatible Cartridges

The purchase of printer ink cartridges has become an everyday practice with more and more people enjoying the benefits of easy, effective and efficient printing. Whether you are printing for business purposes, photos, art or school work it is important that you get a reliable and quality print outcome each and everytime you print.

Print cartridge options:

There are two main choices when it comes to selecting the type of printer cartridge you need - genuine or compatible / generic. Genuine cartridges are produced by manufacturer of your printer such as HP, Canon, Brother, Lexmark, Epson and so on. These genuine ink and toner cartridges are also called OEM's (Original Equipment Manufacturer) and are usually sold at a premium price. However, you can often find a non-genuine brand available for your make and model of printer. These are known as 'compatible' or 'generic' ink cartridges. Compatible ink cartridges are usually much cheaper than the premium priced genuine cartridges. Compatible ink cartridges use brand new high quality ink which in a new casing.  Another alternative cheap cartridge you may find available for your printer is called a 'remanufactured' cartridge. These are non brand cartridges that use brand new high quality ink but are in a casing which has been repaired and reused. 

Genuine vs Compatible cartridges:

Both types of cartridges are useful and have their benefits. The lower price of compatible cartridges makes printing more accessible to many users. Compatible ink cartridges are often discounted by up to 70% compared to genuine ink cartridges. Buying compatible ink cartridges from a reputable supplier such as Ink Depot will ensure you receive an ink or toner cartridge of high quality that is designed to work as well as original brand manufacturer cartridges. Most printers made by HP, Brother, Canon, Samsung and Lexmark have a compatible ink cartridge available.

Genuine cartridges are also popular with many customers. These cartridges are made by the manufacturer specifically for your brand and model of printer, but often cost more. We realise that some people prefer the peace of mind and prefer to use the genuine ink cartridge for their printer. With that in mind we sell all major ink cartridge brands including HP, Epson, Canon, Brother at very competitive prices and we regularly offer specials on our genuine brands.

Look for ISO Quality certification:

To safeguard both ourselves and our customers against less reputable suppliers and products we only stock compatible ink and toner cartridges from Australia's largest importer. The brands we supply, (mainly Printrite and Q-Image), are two of the dominant compatible brands available in the market place. We only ever sell compatible ink and toner cartridges that are manufactured to meet the ISO9001 and ISO 14001 quality standards.

Please consider the environment. We advocate the use of recycling old cartridges so that they can be made into either remanufactured ink cartridges or into something else entirely! There are several companies such as Planet Ark and Cartridge Rescue who now recycle old ink cartridges and reuse them for completely new products such as park benches amongst other things!

Look for a 90 day guarantee:

No ink cartridge is fault free, even the genuine cartridges can sometimes have a fault although rare. On rare occasions, a compatible printer cartridge will not work with a specific printer because of a micro chip incompatibility or you may find a cartridge gives less than satisfactory printing results. To ensure our customers are protected in these instances, we offer a full warranty against defective cartridges. You can elect to have your money refunded, or we can send you a replacement of the same cartridge free of charge. For genuine cartridges the manufacturers like to troubleshoot the problems first and if they can't be fixed we are happy to replace them. Either way, we stand by our 90 day money back or replacement guarantee for all of our ink and toner cartridges.

For more information about choosing your discounted printer ink and toner cartridges please contact us. Alternatively, please see the section on 'Product Information' on our FAQ page.

Need Help?

To help you with finding cheap compatible or generic cartridges for your printer, here are links to some of the more popular brands on our website:


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