HP 965 & 965XL Ink Cartridges
Running low on HP 965 or 965XL ink? Genuine and compatible cartridges are in stock and ready to ship Australia-wide, from just $23 a cartridge. Grab the 4-pack (HP 965 or 965XL) to cover all colours in one order, or pick up a single cartridge if only one colour's run dry. For high-volume printing, our 8-pack option keeps you stocked at a lower cost per unit - and compatible cartridges cost less than genuine across the board. Free delivery over $99 (conditions apply).
Printers Compatible with HP 965 & 965XL Ink Cartridges
Match Your Printing Habits to the Right HP 965 or HP 965XL Ink Cartridge Pack
If all your colours are running low, the 4-Pack 965 Genuine (from $175.33) covers every colour in one order and qualifies for free delivery.
Want longer between reorders? The 4-Pack 965XL Genuine (from $270.52) gives the same full-colour coverage with a higher page yield per cartridge and also qualifies for free delivery.
If only one colour has run dry, there's no need to replace the rest - a single Genuine 965 cartridge (from $41.64) is the lowest-cost way to keep printing.
Watching the budget? Compatible cartridges match the fit and yield of genuine ink at a lower price, from $23.42 for a single 965XL cartridge or 5-pack 965XL for $117.89 (free delivery).
For a high-volume office, buying in bulk cuts the cost per unit further - the 10-Pack 965XL Compatible (from $235.79) works out cheapest per cartridge, while the 8-Pack 965 Genuine (from $347.07) is the equivalent option if you'd rather stick with official ink. Both qualify for free delivery.
Checking Compatibility Before You Order
The HP 965 range fits a specific generation of HP's OfficeJet Pro 9000-series business printers (the 9010, 9012, 9015, 9016, 9018, 9019, 9020 and related models) - it won't fit older OfficeJet ranges, so it's worth checking your exact model before you buy. If your printer's model code ends in "e" (e.g. 9015e, 9018e), it's enrolled in HP's cloud-connected HP+ program, which locks the printer to genuine HP ink for its entire working life - worth checking before ordering compatible cartridges for a newer machine.
Heads-up on HP Dynamic Security: HP pushes Dynamic Security firmware updates over the network that can change the authentication handshake between the printer and the smart chip on a cartridge. Compatible or remanufactured cartridges without a genuine HP smart chip can stop working after one of these updates, usually showing an "Ink Cartridge Problem" or "Cartridge Communication Error." This isn't something you can disable from the printer's settings.
Choosing Between Genuine and Compatible
For businesses focused on reducing overheads, compatible HP 965XL cartridges offer a substantial reduction in cost per page without compromising functionality. These units are manufactured with the latest generation chips to ensure they are recognised by OfficeJet Pro firmware. Under Australian Consumer Law, using compatible cartridges does not void your printer warranty. All our compatible 965XL cartridges come with a full money-back guarantee if they do not meet your performance expectations. Detailed comparisons can be found in our genuine vs compatible cartridges guide.
Expected Page Output and Replacement Cycles
HP calculates the yield for the 965 series based on the ISO/IEC 24711 standard for continuous printing. The standard 965 black (3JA80AA) provides 1,000 pages, whereas the 965XL black (3JA84AA) doubles that to 2,000 pages. The black cartridge uses pigment ink while the colour cartridges use dye ink, so depletion between the two doesn't track evenly - colour often runs low first in offices that print a lot of charts, logos or coloured letterheads. Monitoring individual levels prevents the printer from locking out mid-job, since HP 965-series printers won't print at all once any single cartridge is reported empty.
| Cartridge Number | Type | Colour | Page Yield | Cost Per Page |
|---|---|---|---|---|
| 965 | Standard | Black | 1,000 | $0.054 |
| 965 | Standard | Cyan | 700 | $0.059 |
| 965 | Standard | Magenta | 700 | $0.059 |
| 965 | Standard | Yellow | 700 | $0.059 |
| 965XL | High Yield | Black | 2,000 | $0.041 |
| 965XL | High Yield | Cyan | 1,600 | $0.040 |
| 965XL | High Yield | Magenta | 1,600 | $0.040 |
| 965XL | High Yield | Yellow | 1,600 | $0.040 |
Cost Per Page = Total Cartridge Price ÷ Page Yield (at 5% coverage). Prices based on Genuine cartridges.
How Often You Should Actually Buy Replacement Cartridges
Because the HP 965 black cartridge is pigment-based, it behaves differently in storage than the dye-based colour cartridges alongside it - and that changes how you should be buying it, genuine or compatible.
Buy replacements as you run low, and keep a spare set on hand. Ink turns over fast enough that clogging is rarely an issue - this is where an 8-pack or bulk bundle genuinely pays off, since it lowers the price per unit for high-volume invoice and report printing.
Don't bulk-buy. Order one cartridge at a time, close to when you'll actually need it, and run a nozzle check every couple of weeks even between print jobs to keep the printhead clear.
Fixing a Blocked or Error-Flagged HP 965 Cartridge
When pigment build-up or a dirty contact strip stops a cartridge working, run through these steps before you write it off as dead - this applies whether you're running genuine or compatible ink.
- Power up and remove the cartridge: Turn the OfficeJet Pro on, lift the maintenance door, and wait for the carriage to slide to a stop. Gently unclip the affected HP 965 cartridge.
- Clean the gold contact strips: Find the small gold contact pads on the cartridge face and wipe them with a dry, lint-free cloth. Even a light film of dried ink spray here can cause a false "problem detected" error.
- Soak the ink exit port: Dip just the bottom 2mm of the circular ink outlet into warm demineralised water for 60 seconds to soften dried pigment.
- Blot and re-test: Press the cartridge face firmly onto a clean paper towel or coffee filter. A solid, unbroken bar of colour means it's clear - reinstall it and run a nozzle check. If you get a dotted or streaky line instead of a solid bar, soak it again before trying to print anything important.
Pro Tip
HP OfficeJet Pro printers using 965XL cartridges frequently perform automatic maintenance cycles that draw a small amount of ink from all four cartridges to keep the printhead clear. If you mostly print in black, your colour cartridges will still slowly deplete in the background - keep a spare 965XL colour set on hand, since the printer will lock out all printing (not just colour) if even one cartridge is reported empty.
Free delivery applies on all orders over $99 (conditions apply). We ship from our national warehouse network to ensure rapid restock. You can browse our full range of HP ink cartridges or view our returns policy here.
Frequently Asked Questions
Can I use a 965XL cartridge if my printer currently has a standard 965 installed?
Yes. The standard 965 and high yield 965XL are identical in shape and fit into the same slot. The XL version simply contains a larger internal ink reservoir, making it a more efficient choice for users who print more than a few pages a week.
What is the difference between 965XL and 969XL black cartridges?
The 969XL is an extra-high yield black cartridge designed for a subset of the OfficeJet Pro 9000 series. It provides a higher page yield than the 965XL, further reducing the cost per page, though it is not compatible with every printer that takes the standard 965 series - always check your specific model before switching.
Why does my printer show a "Non-Genuine" alert when I install a compatible cartridge?
This is a standard notification from HP's firmware. You can simply click "OK" or "Continue" to bypass the message. This does not affect your warranty or the printer's ability to track ink levels accurately, provided the cartridge has a modernised reset chip.
Why does my HP printer show an error with compatible 965 cartridges after an update?
This is HP's Dynamic Security firmware at work. An over-the-air update changes the authentication handshake between the printer and the smart chip on the cartridge. If a compatible cartridge's chip doesn't match the new signature, the printer flags it as unrecognised or faulty.
