Thanks for your services recently we ordered items from your shop
delivery so fast and on time for us keep running our works
When will my Genuine HP 11 Cyan Print Heads be delivered?
We deliver Australia wide and have shipping distribution centres available to dispatch orders from all major cities including Melbourne, Sydney, Brisbane, Perth and Adelaide. With so many locations, the Genuine 11 Cyan Print Heads along with any other items in your order will be delivered to your door normally within 1-2 business days. Same-day dispatch is often available to orders placed before 1pm. Delivery to rural locations may require extra time.
How much to deliver Genuine HP 11 Cyan Print Heads?
We offer FREE delivery to our customers for all orders over $99 in value. If your order does not exceed $99, we will only charge a small flat fee of $6.95 to deliver your order.
What About my Genuine HP 11 Cyan Print Heads quality?
Ink Depot stands by the quality of its products and has a reputation for supplying its customers with 5 star service. We will provide a full refund on any unsatisfactory product returned within 90 days of purchase*.
What payment methods do you support?
Our facilities accept payments by Visa, Mastercard, American Express, MasterPass, PayPal and Direct Bank Transfer. If you would like to pay with cheque, please notify us before sending.
There are three things you need to know about ALL card payments at Ink Depot:
there are no additional surcharges or fees
we do not keep record of your card details on our servers at all - ever!
card payments are processed on CommWeb or PayPal's secure servers - they are specialist financial services and utilise the best possible security for online shopping payments which includes sophisticated fraud detection systems to ensure your card details are not being misused. We do not compromise when it comes to the security of your card information.
Delivery information that you need to know
Orders are often dispatched within a few hours of being placed. We usually ship all orders within 24 hours of payment, unless the items are out of stock. Whilst 98% of the products advertised are held in stock, there may be an occasional item which needs to be specially ordered in from a manufacturer.
Delivery times may vary depending on the shipping method selected and the delivery address of your location. Delivery can be as quick as a few hours depending on your location. Major cities will often receive by the next business day but we recommend allowing 1-2 business days for delivery. Other regional areas may take slightly longer to receive. However, we use many different courier services which allow us to use the best possible delivery method for your location. If you have a preferred courier service, let us know and we will accommodate you where possible.
By default, we ask that orders are signed for. We understand that this is not always convenient but we do this to protect the goods you have ordered and it provides confirmation to us that the order has been received. If you are in a situation where you know that no one will be available to sign for the order, we offer an 'Authority to Leave' (ATL) service for orders below $250 in value. In these cases, the couriers will leave your consignment on your front door step unless you have specified an alternative location in the delivery instructions when placing your order. Ink Depot is unable to take responsibility for the order once it has been left by the courier in these situations as the goods are left at the customers own risk. A signature is not required for goods sent to PO Boxes but there may be delivery restrictions due to size and weight of the parcel. If the parcel cannot be sent to a PO Box due to its size, we will make contact with you and advise the next best possible option.