| Welcome to Ink Depot. We would like to introduce you to our company. At Inkdepot.com.au we offer our customers a huge range of discounted ink and toner printer cartridges. You will be delighted with the quality of the products we sell and the personalised customer service you receive. We are an on-line company which means our prices are substantially cheaper than many other traditional sellers of ink and toner printer cartridges. We aim to deliver significant savings ranging from around 40 to 70% of normal retail prices. Our Product Range: We stock over 3000 discounted printer ink cartridges – including both genuine and compatible cartridges. Our range covers all printer options from the home user to a corporate environment. We stock all the major printer cartridge manufacturers including HP, Canon, Brother, Epson, Lexmark – and more. All of our cartridges are 100% guaranteed for quality and performance and we deliver Australia wide. In addition to discounted printer cartridges we also sell paper stock and other printing needs. All products are from reputable suppliers and meet the ISO 9000 standard. Our Fast Delivery: We will ship your order via courier and you can expect delivery usually within 1 or 2 business days. Shipping is free for all orders over $95.00 or only $6.95 for orders under $95.00 Fast delivery is possible as we use warehouses in four Australian states – Sydney, Melbourne, Brisbane and Perth. Our 100% Guarantee: We provide a solid guarantee for all our products. We sell the best quality products and provide a money back guarantee for all our printer ink and toner cartridges. This guarantee is for 90 days from the date of purchase. If you are not 100% satisfied with any products purchased from Ink Depot we will replace, credit or refund your order - see returns policy. Our Service: We pride ourselves on our customer service. Our website is designed with our customers in mind and ordering is quick and easy. Special functions such as ‘My Favourites’ enable you to personalise your printing needs making it easy each time you need to reorder. You can pay for your order in a variety of ways using credit card, cheque or bank transfer. We keep in contact with you throughout the ordering process and regularly email you regarding the status of your order. We are always happy to talk to our customers on the telephone should they need more specialised advice – or just a ‘voice’ at the end of the phone line. Contact us by phone on 07 3378 4627. Our Security: Ink Depot has a secure purchasing system using the latest SSL technology. We never keep your credit card or bank account details. In addition, we never share your information with any other company. Our Reward to You: We want to reward our customers for being loyal to us – each and every time you buy from us! This means that every time you shop at inkdepot.com.au you earn Shopping Points. These Shopping Points contribute towards other printer cartridge purchases or they can be used to buy a Wish Gift card. Our ‘tell a friend’ system also rewards you – we give you *$10.00 for every new purchasing customer you refer to us. * For more information go to ‘Tell a Friend’. Our Values: We recognise that the only way our business can thrive is if we continue to have happy customers. Our goal is to provide the best service and delivery to you to keep you satisfied. To do this we focus on doing everything within our power to ensure you enjoy fast, easy, reliable and convenient on-line service. We hope you enjoy your shopping experience at Ink Depot. Thank you. |
